Manhattan and Shopify provide seamless omnichannel shopping experiences with latest order management collaboration

Connector app helps retailers maximize online sales and provide best-in-class customer service and order fulfillment

Manhattan Associates (NASDAQ: MANH), leader in supplychain commerce solutions, at its annual customer and partner meeting, announced Momentum announced that a connector app for Manhattan Active® Order Management available in the Shopify App Store.

The connector app provides direct connectivity to real-time network inventory, visibility into order processing status and payment processing. In addition, the app supports order integration with Shop Pay as a payment method.

Manhattan also announced that several enterprise retailers are already using the connector app to provide a best-in-class shopping and order fulfillment experience. These customers benefit from the full order lifecycle connectivity of Shopify and Manhattan.

Thanks to integration with Shopify, Order Management and Store Inventory and Fulfillment-solutions from Manhattan available as part of Manhattan Active Omni™, a platform designed to address the complexity of business operations. Manhattan Active Omni helps businesses provide world-class customer service to improve loyalty, real-time visibility into company inventory to drive sales, and best-in-class fulfillment capabilities. Think in-store pickup, contactless in-store pickup, same-day delivery and other essential delivery methods.

"Mastering same-day, BOPIS (Buy Online, Pick Up In Store) and shipping from store, while ensuring stock visibility and a seamless customer experience, is critical for modern retailers," said Rukmani Subramanian, VP of Partnerships at Shopify. "Order management from Manhattan provides brands with real-time inventory visibility, seamless fulfillment and complete transparency. These exceptional omnichannel experiences drive innovation, growth and loyalty."

Brian Kinsella, senior vice president of Product Management at Manhattan, added, "We are proud to partner with Shopify to provide an industry-leading end-to-end commerce solution. Shopify and Manhattan share a vision of speed and ease of use in checkout and fast and transparent order processing. Both Shopify and Manhattan value the customer experience, whether online, in the call center or when receiving the items ordered."