Those seeking lower costs and greater agility in their supply chain cannot pass up a visit to LogiMAT without visiting Manhattan Associates' booth. As a technology leader in supply chain and omnichannel commerce, it brings together information from across the organization. From sales on the front end to supply chain execution on the back end. Its software and platform technology enable their customers to grow profitably. As a cloudnative solution built solely on API microservices, the company is unique in the field of warehouse management systems (WMS).
"We offer cloud solutions that provide fluid, efficient and connected supply chain execution with integration of warehouse management WMS, transportation management, yard management, labor management and appointment scheduling. The merging of these elements leads to cost reduction and greater supply chain flexibility. This enables efficient response to (last minute) changes and better customer service," says Pieter Van den Broecke, EMEA Leader, Supply Chain Commerce Strategies at Manhattan Associates. Manhattan invests significantly in R&D activities every year and has invested $126 million by 2024 to ensure a continuous innovation cycle. It earned them last year's stunning award SupplyTech Breakthroughs for their Manhattan Active® Yard Management.
For seamless control of logistics, Manhattan Active® Transportation Management was developed. Thanks to the industry's fastest multimodal optimization core, customers have access to an unprecedented fast network. In-memory computing provides agile, scalable applications no matter how many times the parameters change. And access to weather, traffic and other external data supports practical, efficient planning.
The Manhattan Active® Warehouse Management system provides the ability to manage demand, supply, labor and automation across the network. Its architecture allows things like slotting optimization, labor management, robots, automation and task management to work together with existing solutions in a cloud environment.
The fact that Manhattan Associates offers a technology platform that is entirely cloud native and based on microservices makes the solution future-proof. "It offers the ability to add new capabilities or adapt the application to the business situation with little effort. All without negating the benefit of an upgrade. Moreover, system crashes due to outdated technology are also a thing of the past, as customers have constant access to the latest innovations without an upgrade cycle."
Manhattan Associates makes full use of the latest data science and AI insights. For example, it uses the power of Generative Artificial Intelligence (GenAI) technology to improve the customer experience while reducing operational costs. In this, too, it is at the forefront. In fact, Manhattan developed the first GenAI-powered customer service chatbot with native access to orders, payments, store locations and product availability.
Applied intelligence in Manhattan's supply chain execution solutions can be seen in their transportation management solutions, among others. These are optimized thanks to a host of algorithms and models for things like shipment planning, procurement optimization and fleet optimization. In the case of the labor management system, machine learning is used to provide highly accurate task time estimates based on continuously analyzed results per resource, rather than static average norms.
Clearly, anyone curious about the latest technologies and insights will not be disappointed when visiting Manhattan's booth. "We would like to introduce visitors to the cutting-edge solutions that can bring transportation and warehouse processes together."