Supplychain performance excellence through integrated approach

Every manufacturer, distributor and logistics service provider wants their logistics operations to be as (cost) efficient as possible. Digitization and automation are the keywords here. With an innovative SaaS offering, Generix Group integrates solutions for sales management, finance, inventory management and procurement management. Combined with an excellent support service, the road lies open for every customer to top logistics performance.

Generix Group was founded in 1990 by four engineers. The international software publisher developed a platform to manage and control all flows of an economic and industrial ecosystem. With a wide range of solutions and services to manage the logistics chain globally - from WMS, TMS, YMS, EDI, VMI to RMS - Generix has been regarded as one of the WMS and TMS market leaders for several years. And with an investment of 17% of annual sales (84.5 million euros), Generix Group is pulling out all the stops in terms of R&D.

Global network, local anchoring

Generix Group is headquartered in Lesquin, France. Additional business units in Brazil, Portugal, Spain, Italy, Benelux, Russia and North America provide local anchoring. In countries where Generix Group does not have a presence, local resellers handle customer service. 

Thanks to this extensive global network of affiliates and partners, the group is present in more than 60 countries. More than 6,000 companies in very different sectors, from retail to logistics, use Generix's SaaS solutions worldwide.

Mix of business and technology expertise

A team of 800 employees guides customers such as Carrefour, Danone, Agristo, AB Inbev, ID Logistics and Ferrero in the digital transformation of their logistics processes on a daily basis. Thanks to a mix of business and technology expertise, Generix Group's experts assist each customer not only to migrate and implement the group's software solutions, but also to maximize their performance. They provide professional advice at every level of operations and internal processes.

Generix Supply Chain Hub

This customer-oriented approach naturally includes continuous support, 24/7, in as many as seven languages. Every day, some 5,000 customers call on Generix Group's global service center and local support teams. The teams all work with the same tool and implement the same processes everywhere. Hybrid cloud services here guarantee a high level of performance and reliable updates of business processes.

And what about the Generix Supply Chain Hub, a collaborative platform between the group and its partners? This platform allows all actors in the supply chain to jointly manage physical flows, digitize information flows and control processes in real time; manufacturers, logistics service providers (Third and Fourth Party Logistics) and distributors alike. The platform thus helps companies fulfill their customer promises punctually and meticulously, and that forms the basis for a long-term and sustainable customer relationship.

In the spotlight: Generix WMS + RMS

Companies, regardless of their scale, want to keep pushing the limits of their growth. Based on thirty years of experience, and in collaboration with 6,000 users, Generix developed a WMS that helps them standardize and automate their tasks and operations. Because this WMS is a SaaS solution, customers do not have to worry about updates, backups or possible cyber attacks. Moreover, if the customer combines the WMS with the Generix RMS (Resource Management System), they have the absolute best in technology, with the use of artificial intelligence.